We count on The Shop Expert to increase the customer care business hours, in that way we can "live" serve customers from 7 am in the morning until midnight in both Spanish and Italian.

Using our questions and answers manuals compiled for over ten years The Shop Expert agents are now fully fledged Teleadhesivo Agents, and with that we have taken a very important qualitative jump regarding customized customer care for our customers.

Besides that, The Shop Expert eases for us to pick up questions outside business hours throughout its button. Without any doubts, online chat adds an extra point to our value proposals and all of this translates into a raise in conversion rates.

Alejandro Soro, CEO de